Our Pinellas Plaza location is closed. For in-person services, please visit our Brownwood or Colony office, or call (352) 751-6622.

Emergency Response Team

The Villages Insurance Emergency Response Team


Last year The Villages Insurance Partners Emergency Response Team responded to nearly 300 emergency calls. In-Person, Weekdays & Weekends, Day & Night.

Does your current agency offer a true 24/7 Concierge Service?
Let us take care of you.

Call today! 352-751-6622

I am so impressed with how the 24/7 Emergency Response Team took care of my friends, even though they were not your clients. It wasn’t just for show, the response team actually helped the home owners in their time of need.


ERT Team from left to right: Sue Vaccaro, Jennifer Davis, Julie Webb, Lori Welling, and Amber GeBaide.

Our Emergency Response Team is on call 24 hours, every day to help you with your emergency claims situation. Answering frantic calls from homeowners who have had a pipe burst in their home, to personally going to the home of someone who has just been devastated by a house fire. We’re the calm voice on the other end of the phone line talking you through a situation and the reassuring handhold as firefighters are salvaging your treasures. Protecting our community and assisting our neighbors in their time of need is why we are here.

Get started today by requesting a free quote! Our team of experts are ready to assist!
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